Further important details A-Z
Catering
If you require food service, please contact our trade fair restaurant owners
Aramark Catering Koelnmesse
https://aramark.koeln/
Phone +49 221 284-8500
Email:
vertrieb.koelnmesse@aramark.de
Congress Centres
If you would like to inform yourself in detail about the rooms in the run-up to the trade fair, the website www.koelncongress.de is a good source of information. Here you can set off on a virtual tour and gain an initial impression
Own laptop
Please use the laptop available on the lectern. This ensures the correct settings, necessary connections, etc. Should you bring your own technology with you, please let us know in good time.
Technical support
It is not foreseen for an event technician to be available permanently in the individual rooms, should technical problems arise our in-house technician can be reached via our organisation team.
Wi-Fi/Internet
Visitors can access the Wi-Fi service for free using the SSID (name of the Wi-Fi network) #hotspot.koelnmesse. After registering on the network’s portal page, you can access the Internet for free.
We cannot guarantee a stable connection, should you require an own secure line for a web-based presentation, please contact our partner:
Netcologne
Phone +49 (0)221-284-9000
Email:
infomesse@netcologne.de
Cancellation of an event
In the event of the cancellation of booked and confirmed rooms/slots the following costs are payable:
Up until 20.12.2023: 30%
Up until 20.01.2024: 50%
From 21.01.2024: 100%
Day programmes
There will be a day programme for each room.
Presentations
The organiser is responsible for playing/starting presentations (USB). Please make sure you only use standard fonts and standard PowerPoint formatting. Should any problems arise, please contact our organisation team.
Event search
Around 6 weeks before the opening of the fair the event search will be used frequently. Please make sure that the contents of your event are adequately described.