Further important details A-Z
Catering
If you require catering, please contact our exhibition caterer
Aramark Catering Koelnmesse
https://aramark.koeln/
Telephone +49 221 284-8500
Email: vertrieb.koelnmesse@aramark.de
Please note that you are not permitted to bring your own food and drinks for catering purposes.
Congress Centres
If you would like more detailed information about the rooms in advance, the website www.koelncongress.de is a good source. Here you can also take a virtual tour and get an impression of the venue.
Presentations
The organiser is responsible for loading/starting presentations (USB). Please ensure that you only use standard fonts and standard PowerPoint formatting. If you encounter any problems, please contact our organisation team.
Your own laptop
Please use the laptop provided at the lectern to ensure that the correct settings, necessary connections, etc. are in place. If you wish to bring your own equipment, please let us know as soon as possible.
Cancellation of an event
The following costs will be incurred for the cancellation of booked and confirmed rooms/slots:
Until 10 January 2026: 30%
Until 10 February 2026: 50%
From 11 February 2026: 100%
Day programmes
The daily programme for each room is displayed on a screen in that room.
Technical support
There is no permanent event technician on duty in the individual rooms. In the event of technical problems, our in-house technician can be contacted on site via our organisation team. This does not apply to additional staff booked for the use of extended technology.
Wi-Fi/Internet
The free Wi-Fi service for visitors is available via the SSID (name of the Wi-Fi network) #hotspot.koelnmesse. After registering on the portal page of this network, you will have free Internet access.
We cannot guarantee a stable connection, so please have a back-up ready for web-based presentations.
Event search
Around 6 weeks before the start of the trade fair, the event search is used more frequently. We recommend that you describe the content of your event there in order to arouse the interest of visitors.